Our Story
About Eartistic
Eartistic is Malaysia’s premier provider of comprehensive hearing and balance healthcare solutions, dedicated to transforming lives through cutting-edge audiology and physiotherapy services. Founded by Dr. Nur Shasa Ain binti Tan Sri Abdul Aziz, a highly respected audiologist and industry leader, Eartistic has become a trusted name in the field, offering state-of-the-art diagnostics, treatment, audiological equipment support, and rehabilitation services for individuals with hearing impairment, tinnitus, and vestibular disorders.
All our audiologists are certified and registered with AHP (Allied Healthcare Professionals), ensuring that patients receive the highest standard of care. With nine strategically located centers across Peninsular Malaysia, Eartistic is committed to making hearing and balance care accessible to all. Our team of skilled audiologists and physiotherapists provides personalized, evidence-based solutions, ensuring each patient receives expert-driven, compassionate care tailored to their unique needs.
Our Earmould Lab is operated by certified biomedical scientists, who receive continuous support and education from our principals to serve clients globally with precision and excellence.
Our Expertise
Comprehensive Hearing Assessments
Conducting advanced audiological evaluations to diagnose hearing loss, tinnitus, and auditory processing disorders (available at select centers).
Pediatric & Geriatric Audiology
Addressing hearing and balance challenges in children and older adults, ensuring proper hearing health, development, and improved daily living.
Our Commitment to Innovation & Excellence
At Eartistic, we remain at the forefront of audiology and balance healthcare by:
🔹 Investing in cutting-edge technology for precise diagnostics and effective treatments.
🔹 Collaborating with global experts and leading institutions to enhance patient care.
🔹 Continuously training and upskilling our professionals to maintain industry-leading expertise.
Beyond clinical services, Eartistic is actively involved in education, advocacy, and research to raise awareness about hearing health and balance disorders. We collaborate with Perkeso, government hospitals, healthcare agencies, and industry leaders to expand access to care and improve public health outcomes.
Why Choose Eartistic?
✔ Expert-Led Healthcare – Led by Dr. Shasa Aziz, a distinguished audiologist with extensive global experience.
✔ Holistic, Patient-Centered Approach – Tailored treatments addressing the physical, emotional, and social aspects of hearing and balance health.
✔ Cutting-Edge Technology – Equipped with advanced diagnostic and treatment solutions for optimal patient outcomes.
✔ Nationwide Accessibility – Nine locations across Peninsular Malaysia, ensuring convenient access to top-tier care.
✔ Advocacy & Community Engagement – Committed to raising awareness, breaking stigmas, and improving hearing and balance health nationwide.
VISION
MISSION
We provide hearing, physiotherapy and wellness solutions that is comprehensive, personalised, technologically advanced, promising comfort, and\ friendly services.
We aim to improve the life of individuals through effective communication, physically and internally to nurture positive life experiences.
We aspire to build a progressive nation creating dynamic legacy.
Core Values
Passion
To instill a desire to give the very best in everything that we do.
Ethical
Practice Ethical principals & respect others at all times.
Versatility
Agile in adapting to changes whilst striving for progress.
Expand
Consistent Development in all aspects of personal, teams and company.
Friendly
To be courteous in all aspects of the business and provide\ comfortability for all.
Our Services
Full range of audiology and physiotherapy services
Using state-of-the-art diagnostic equipment and guided by highly skilled professionals, our services are regulated under Good Distribution Practice in Medical Devices (GDPMD), ensuring our patients receive the highest quality of care
Hearing assessments
Hearing Aids
Tinnitus Assessment
Cochlear Implants
Vertigo Management
Balance Management
Assistive Listening Devices
Physiotherapy
Occupational Health
About the Founder
Dr. Nur Shasa Ain binti Tan Sri Abdul Aziz is an Audiologist by profession, founder of the Eartistic Hearing and Balance Centre, Eartistic Hearing and Physiotherapy Centre, Eartistic Entertainment, and Ola & Oli Sdn Bhd. She is also a TV Producer and singer-songwriter. She became a movie producer in 2024 and will launch her first film, 6 JILAKE, on April 24, 2025.
She received her Doctor of Audiology (Au.D) with honors from NOVA Southeastern University, Fort Lauderdale, Florida, United States, in 2011 and her Bachelor of Audiology (BSc) in 2008 from University College London (UCL). She is a Certified TTT Trainer, certified by the American Institute of Balance (AIB), trained in Cognitive Behavioral Therapy (CBT), and is a Dangerous Decibels certified trainer.
Dr. Shasa practiced audiovestibular assessment and management mostly in England. She began her professional audiology career at the Royal Surrey County Hospital following her bachelor’s graduation and later moved to St. Mary’s Hospital in late 2009, the same hospital where she spent three years as an undergraduate trainee. Upon returning home, she explored the manufacturing side of the industry while working at Oticon Malaysia, a manufacturer of hearing aids and audiovestibular interacoustics equipment.
Inspired to share her experience and knowledge in the field, Dr. Shasa founded the Eartistic Hearing and Balance Centre in 2015 to promote awareness of hearing and balance assistance. Today, Eartistic has nine locations across Peninsular Malaysia. As she expanded Eartistic, she also founded Ola & Oli Kids, Eartistic Entertainment, and Kembara Utan to complement Eartistic’s awareness, prevention, and rehabilitation initiatives. Now, Ola & Oli Sdn Bhd has expanded into supplements and natural skincare products for children, promoting safe, natural, and fun cosmetics.
Dr. Shasa was the former General Secretary of the Malaysian National Society of Audiologists (MANSA) and a member of the Malaysian Association of Speech and Hearing Society (MASH). Currently, she represents Yayasan Inovasi Malaysia as a global business representative and serves as the pro tem president of the Malaysian Hearing Aid Society.