Webinar FAQ

What is a webinar?
A webinar is a web seminar. Webinars are a way for participants in many different locations to see and hear a presentation. A webinar typically consists of a moderator, one or more presenters, and the online audience
How do I sign up for a webinar?
Just click the registration link on the webinar page. As soon as your registration is received, you will receive a confirmation email with the link to access the webinar. On the day of the webinar, click the link (about 10 minutes before the scheduled start time is recommended) and you will see the welcome screen for the webinar.
What kind of equipment do I need?
All you need is a computer with an Internet connection (high speed service such as DSL or cable works best) or smart phone with a strong Wi-Fi connection, and speakers. You may also use a headset instead of speakers or you may listen to the audio by calling the phone number that is included in your confirmation email.
I didn’t get an email confirmation; how do I know if I am registered?
Please check your promotion/junk/spam mail. If you still have not received the email confirmation, try again and then contact us.
When will I receive more information regarding this web conference?
You will be sent the webinar invite one hour prior to the start time of webinar through email.
Can I ask questions in the webinar?
Yes, absolutely! When you have a question, just type your question in the chat.
How will handouts be delivered?
Handouts will be on the course page one hour after to the event.
Can I get credit points for the webinar?
At the moment, there is no CPE points for the webinar.
Will certificate be provided?
We provide certificates for all our paid webinars and send them through emails once you’ve completed the surveys.
Will there be a survey?
There will be a Survey available after each session. Appreciate if you can complete the surveys within two hours of completing the webinar and then only you will received your certificate.
I'm busy during the live session. Will this conference be recorded and made available to view later?
We will have a recorded version of certain live webinar and we will either host another session to replay the webinar, without the attendance of the speaker OR will allow access to the webinar through learn.irichment.com.
How to contact us:

Please call us at +603 – 7733 8575.